IT Maintenance, Friday May 12, 2017

Poplarville Campus

Resolved: Maintenance has been completed and services restored. The Office of Information Technology (OIT) will be performing critical maintenance on multiple systems during the scheduled maintenance window .  All systems will be periodically unavailable during this time, as detailed below. Service Window: •    4 PM Friday May 12th – 12 AM Saturday May 12th Affected […]

GradesFirst Maintenance, Friday, May12 11:00pm – Saturday, May 13 11:00pm

Poplarville Campus

As part of our next EAB platform release, we will be performing an extended database maintenance operation.  Given this operation, we will have scheduled downtime, for up to 24 hours so we wanted to give you and your team as much advance notice as possible. This maintenance is tentatively scheduled over the weekend from Friday, […]

IT Maintenance, Friday April 21, 2017

Poplarville Campus

Resolved: The planned Maintenance has been completed. Services have been tested and verified as functioning correctly. The Office of Information Technology (OIT) will be performing critical maintenance on multiple systems during the maintenance window.  All systems will be periodically unavailable during this time, as detailed below.  Please note that disruptions should be short and distributed […]

Planned Maintenance Window Friday, March 3 2017 and Saturday, March 4 2017

Poplarville Campus

The Office of Information Technology (OIT) must perform critical maintenance activities on select systems located in the PRCC data center.  During this time, some services will be unavailable (details below). Service Window: 4 PM until 10 PM Friday, March 3rd 6 AM until 9 PM Saturday, March 4th Affected Services: Banner Wildcat Web Riverguide Student […]

Internet Service Outage – October 12, 2016

Poplarville Campus

Due to an incident with Media 3, Internet is currently unavailable at the Forrest County Center, Hancock Center, and Woodall Center.  Outside calls cannot be received at the Poplarville campus.  Voicemail is not available.  Four digit dialing between campuses is not available; calls between campuses other than Poplarville can be made using the full phone […]

Banner Upgrade for Friday, July 1, 2016

Poplarville Campus

Friday, July 1, 2016, a Banner upgrade will occur.  During the upgrade, ALL connections to the database must be disabled.  No one can be working in or with any system that might connect to the Banner Database.  Please make certain you have completely logged out all systems before leaving work on Thursday.  Notification will be […]

Unplanned Internet Outage

Poplarville Campus

Thursday, April 23 11:00 am - All campuses are experiencing an unplanned internet outage. We will post updates as available.

IT Services Maintenance Window – Friday, January 20 to Saturday, January 21 6:00 PM

Poplarville Campus

The Information Technology Services team will be completing the migration of the current server environment to the new virtual environment over the weekend. In order to complete the migration, there will be some service disruption.  We appreciate your patience as we complete the migration to the new environment. General Service Window:   Friday, January 20, 2017 […]

The Woodall Center cannot make outside calls or receive incoming calls

Poplarville Campus

Resolved 2015-06-23 19:45:34 EDT - Jason Bordelon After additional troubleshooting by both vendors, it was determined that there may be a faulty VoIP card on the PBX. Forerunner will dispatch a technician to replace the card. Incident state: Awaiting Vendor

IT Services Unplanned Disruption – All Campuses

Poplarville Campus

Description of Outage: Internet, Network and Voice Services Disruption – All Campuses Systems Affected:  All Network and Voice related services for All Campuses When: March 16, 2015 at approximately 5:10 PM The College is experiencing an unplanned services disruption that is impacting all network and voice services for all campuses.   The service provider has been […]

Microsoft Exchange – Intermittent Availability 2/13

Poplarville Campus

Intermittent Availability - Friday, 2/13/15 9:00pm-10:00pm CST Mail will continue to queue while the system is offline; once the systems are back online, mail services will be fully accessible.

Banner Outage 2/13 – 2/15

Poplarville Campus

Banner Systems (both INB, SSB, and RiverGuide Self-Service (Wildcat Web) Functionality will be unavailable from 6:00 PM Friday (2/13/15) until Noon Sunday (2/15/15) Please note:  RiverGuide, Canvas and Email will be available during the maintenance window. Mandatory federal Clearinghouse updates will be installed in the Banner production environment. The magnitude of this effort requires that […]